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What to Look For When Choosing a Self-Storage Location

It’s one thing to decide that you are definitely going to use a self-storage unit. Now the next big step is choosing which storage facility to use. Drive down almost any major street in the Phoenix area and you will almost assuredly run into a self-storage location soon enough. They are a very popular option these days for people in many different situations.


As you begin to look at the different self-storage companies across town, it may be easy to assume that they are almost all alike and that the best choice is the cheapest. This is far from the truth. You might be surprised at just how different one storage facility can be from the next. And, the truth is the lowest price may not be the best option if you are concerned with the security of your belongings. Here are a few things you should keep an eye open for as you begin to compare self-storage companies:


Overall Condition
Be sure to take a good look at the condition of the buildings, gates and doors of the individual storage units. How are the roads leading into the facility? Is the property well lit? You can tell much about a self-storage facility based on its appearance and cleanliness. Do not settle for anything that is dirty or damaged, no matter how good the rate is.
Courtesy and Customer Service


As you talk with the staff at the self-storage company, get a sense of their willingness to please their customers. Make sure they are responsive to your questions and that they are clear when they communicate. Employees who have been trained to work well with others are usually a good indication of the company you will be working with.




Perhaps the most important thing to take a good look at is the security of the facility. Go with your gut on this one – do you feel safe while you are there? Are the fences or walls that surround the complex adequate? Do the managers of the facility live on site? Are the units individually alarmed? Be sure that there is a very secure system in place for entering and exiting the complex. Find out what security is involved and be sure they offer you the best types of locks.
Depending on how often you will be accessing your storage unit, you will want to consider how far away it is from your home or office. This can play a major role as you decide which self-storage facility to use. A facility that is too far away and hard to access is probably not the best option, even if the price is low.


There are other important factors to consider when choosing the right self-storage facility, such as climate control and ability to access your unit after hours. These are all things that Cactus Self Storage prides itself on offering to our customers. Give us a call to learn more about what we have to offer at 480-386-6022.

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